Terms of Service
Welcome to Rasrainaa by LabelNiharPrachi. By accessing our website, placing an order, or using our services, you agree to comply with the following Terms & Conditions. Please read them carefully before making a purchase.
1. General
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These Terms & Conditions apply to all users of the website and customers of Rasrainaa by LabelNiharPrachi.
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By placing an order, you confirm that the information provided is accurate and complete.
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We reserve the right to update or modify these terms at any time without prior notice.
2. Products & Services
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All products offered by Rasrainaa by LabelNiharPrachi are subject to availability.
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We specialize in customized outfits, handwork, handpainted designs, odhnas, and exclusive accessories for men, women, and kids.
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As many products are handcrafted, slight variations in color, design, or embroidery may occur. These are natural characteristics of handmade products and not considered defects.
3. Pricing & Payments
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All prices are listed in Indian Rupees (INR) unless stated otherwise.
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Prices are subject to change without prior notice.
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Full payment must be received before order processing and dispatch.
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We accept payments through secure online payment gateways, UPI, net banking, debit/credit cards, and other approved payment methods.
4. Orders & Acceptance
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Once an order is placed, you will receive an order confirmation via SMS, WhatsApp, or email.
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Rasrainaa by LabelNiharPrachi reserves the right to cancel or refuse any order due to product unavailability, pricing errors, or suspected fraudulent activity.
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In such cases, a full refund will be issued to the original payment method.
5. Customization Orders
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Customized or made-to-order products are created based on customer requirements.
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Customers are responsible for providing accurate measurements and design details.
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Once customization work has started, orders cannot be canceled or modified.
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Customized products are generally not eligible for return or exchange unless there is a manufacturing defect or error from our side.
6. Shipping & Delivery
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Orders are processed and shipped according to our Shipping Policy.
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Delivery timelines are estimates and may vary due to external factors such as weather, courier delays, or public holidays.
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We are not responsible for delays caused by shipping carriers or incorrect delivery information provided by the customer.
7. Returns & Exchanges
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Returns and exchanges are governed by our Return & Exchange Policy.
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Requests must be made within the specified timeframe after delivery.
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Items must be unused, unwashed, and returned in original condition with tags and packaging.
8. Intellectual Property
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All content on this website, including logos, designs, images, text, graphics, and product designs, is the property of Rasrainaa by LabelNiharPrachi.
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Unauthorized use, reproduction, or distribution of any content without written permission is strictly prohibited.
9. Limitation of Liability
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Rasrainaa by LabelNiharPrachi shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
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Our liability is limited to the value of the purchased product.
10. Privacy
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Your personal information is handled in accordance with our Privacy Policy.
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We are committed to protecting your data and maintaining confidentiality.
11. Governing Law
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These Terms & Conditions are governed by the laws of India.
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Any disputes arising from the use of our services will be subject to the jurisdiction of the courts in Jaipur, Rajasthan.
12. Contact Information
For any questions regarding these Terms & Conditions, please contact us:
Rasrainaa by LabelNiharPrachi
Jaipur, Rajasthan, India
📞 Phone / WhatsApp: +91 7424897785
📧 Email: atelier@rasrainaa.com
🌐 Website: www.rasrainaa.com